OUR POLICY

PLEASE ADVISE 3-5 DAYS FOR PROCESSING & 5-7 BUSINESS DAYS FOR SHIPPING

TARDINESS

• There is a 15 min grace period any late arrival beyond 15 minutes will need to be rescheduled and is subject to a late cancellation fee.

LATE CANCELLATION/ NO SHOW

• We require a notice of cancellation 24 hours prior to your scheduled service.

• Any cancellation notice not made prior to 24 hours of scheduled service is subject to a late cancellation fee equal to 50% of the service fee

• No show/missed appointments will be charged 100% of the scheduled service fee and must be paid in full prior to rescheduling

• Any no show/late clients who exceed two cancellations will not be able to book services in the future.

PAYMENTS, REFUNDS, + GRATUITY

• There is NO REFUND OR EXCHANGE policy on all products

• A credit card or debit card is required to schedule your service

• We do not provide any refunds. However, if you are unhappy with your service please contact us within 24 hours after your appointment.

AGE REQUIREMENTS

• No children allowed unless the child is scheduled for service. All children must be accompanied by an adult. NO EXCEPTIONS!
  

• Children 16 under parent must sign waiver for chemical services and installations

• Cell Phones should be on silent or vibrate

PETS

• No large animals, small dogs in carrier are ok
  

HEALTH & SAFTEY

• We kindly ask that you wear a mask during the entire duration of your appointment to avoid spreading illness.

• Clients must wash hands upon arrival

PRIVACY

• We keep your personal, financial, and medical information protected for your privacy.

• We reserve the right to take photos of every style for marketing/ advertising and portfolio purposes